Services · IT support retainers
IT support retainers: your technology department for a fixed fee
With a retainer, Tech Connect takes care of your company's technology all month. You pay a fixed fee and stop paying for every visit or call separately.
No cost, no commitment.
What a retainer includes
- Remote support for your whole team
- Scheduled preventive maintenance for computers and servers
- Server, network and backup monitoring
- Priority for visits and emergencies
- Advice on equipment purchases and new projects
- A clear monthly report of what we did
A great fit if your company…
Has no IT staff
You get a tech team on call without the cost of a full-time hire.
Gets surprise bills
Every issue is a new expense. With a fixed fee you know what you pay each month.
Is always putting out fires
We move from fixing what breaks to preventing it from breaking.
Has several locations
We provide remote support wherever you are, in one or many countries.
Frequently asked questions
How much does a retainer cost?
It depends on how many computers and users your company has and the level of service you need. We prepare a clear proposal after a free assessment.
What if I need an on-site visit?
Retainers include priority for visits. We schedule the day and time with you based on urgency.
Does it work if my company is in another country?
Yes. Most support is delivered remotely and we work with companies in different countries.
Shall we talk about your project?
Tell us what you need and we'll get back to you quickly with a clear proposal.